Gurugram: Fidelity International, a global investment and retirement savings business, has announced two key leadership appointments in India to further strengthen its operations and strategic presence in the country. Rohit Jetly has expanded his role to lead technology and operations for the Global Platform Solutions (GPS) business, while Upasna Nischal, currently Head of HR, will assume the elevated role of India Site Head. These strategic moves highlight Fidelity International’s commitment to reinforcing its leadership and capabilities in India, positioning the country as a critical hub for global talent.
Under Rohit’s leadership, Fidelity International’s India site has evolved into a strategic nerve center, with a footprint across Gurugram, Mumbai, and Bengaluru. Over the past few years, the company expanded its capabilities and leadership talent in India, and it was recognized as a top Global Capability Center (GCC) in the industry. Rohit also introduced a unique GCC governance model, which has played a key role in driving strategic priorities and unifying teams across India. In his new global role, Rohit will oversee the integration of technology and operations for GPS, a business unit that combines Personal Investing, Workplace Investing, and Advisor services at Fidelity International.
Commenting on his expanded role, Rohit Jetly said, “It is an honour to take on expanded responsibilities in GPS and drive our platform strategy and technology and operational innovation on a global scale, ensuring we continue to deliver exceptional value for our clients worldwide. The last few years, leading our India capability centre, as well as being an advocate forthe talent, skills, and capabilities that India can bring to the world, have been truly fulfilling for me personally. With my expanded global responsibilities, I hand over the baton to Upasna. We have exceptional talent present in our India site, including many global and local leaders. I am confident that Upasna will harness this talent and leadership to drive greater value from India.”
Upasna Nischal brings over two decades of experience in strategic human resource management, with a five-year tenure at Fidelity International. Her deep expertise spans Talent Management, Diversity, Equity and Inclusion (DEI), Change Management, and Organization Effectiveness. Before becoming India Site Head, Upasna led the company’s Global Learning and Development function. In her new role, she will continue to drive strategic initiatives from India, aligning with Fidelity International’s global objectives and ensuring the seamless execution of business and talent strategies.
Upasna Nischal shared, “India’s strategic importance for Fidelity International continues to grow, and I am excited to lead our efforts to strengthen both the business and talent initiatives here. We have a unique opportunity to shape the future and deepen India’s contributions to support Fidelity International’s strategic goals. I look forward to building on the strong foundation we’ve established and focusing on driving greater value, nurturing our talent, and aligning our initiatives with our broader vision for growth and client impact.”
Sally Nelson, Chief People Officer at Fidelity International, emphasized the significance of these appointments: “These appointments are a testament to the trust we place in Rohit and Upasna’s capabilities to lead Fidelity International’sgrowth and innovation in India, as well as their leadership potential for our global business. Rohit’s role will be instrumental in the success of our GPS business and Upasna’s role will be critical toensure we can harness the talent capabilities and potential of India for our global customers.India remains strategic to Fidelity International’s growth strategy, with a wide range of capabilities run from here, ranging from data value, general counsel shared services, to process simplification and optimization and more. I am proud to see the leadership talent in the country.”
With over 20 years of operations in India and a workforce of more than 4,500 employees, Fidelity International continues to leverage India’s growing skilled talent pool. The company also strengthened its strategic presence in India by opening a new office in Bengaluru last year, enhancing its ability to support the evolving needs of the business and its clients in the pursuit of future growth.
