Mediacom Communications is leveraging OpenVault’s Profile Management Application (PMA) technology to enhance broadband Quality of Experience and elevate consumer satisfaction, the two companies announced today.
Mediacom is adopting OpenVault’s leading PMA solution to maximize available bandwidth and network performance for subscribers using DOCSIS 3.1 or higher modems. The company is at the forefront of providers utilizing PMA to strengthen their networks, delivering more powerful and reliable broadband services.
“Our goal throughout the broadband era has been to exceed customer expectations with our Xtream internet capabilities,” said J.R. Walden, SVP Technology and CTO of Mediacom. “OpenVault PMA allows us to maintain our competitive advantage by providing our subscribers with an exceptional online experience.”
“As internet speeds continue to rise, broadband providers are increasingly focusing on Quality of Experience,” said Mark Trudeau, CEO and founder of OpenVault. “Mediacom has been a pioneer in harnessing OpenVault’s technological innovations to ensure their subscribers receive the internet quality they expect and deserve.”
OpenVault’s OV PMA optimizes modulation profiles for DOCSIS 3.1 or higher cable modems on OFDM(A) channels. It continuously monitors and adjusts these profiles based on changing RF impairments, ensuring subscribers receive the highest service quality. This results in up to a 40 percent improvement in overall network capacity and enhances the resilience of DOCSIS 3.1 modems, especially in challenging conditions.
