New Delhi: Unicommerce, an e-commerce enablement SaaS platform, has announced the appointment of Gaurav Juneja as its Chief Revenue Officer (CRO).
In his new role, Juneja will oversee Unicommerce’s overall revenue generation strategy, with a focus on scaling sales and business development, strengthening customer relationships, and unlocking new market opportunities. He will also play a key role in shaping go-to-market strategies for emerging products and verticals, including B2B commerce, quick commerce, and international expansion.
Juneja brings over two decades of experience across consumer internet, financial services, and retail, combining entrepreneurial thinking with deep operational expertise. Prior to joining Unicommerce, he served as Chief Revenue Officer at Kapture.cx, a CX automation SaaS platform. His previous roles also include Head (Digitisation) at Google; Co-Founder of online grocery platform StarQuik, which was later acquired by Tata Trent; and Executive Director at Bryan, Garnier & Co. He has also held leadership positions at Reliance Retail, Lehman Brothers, and Li & Fung India. Juneja holds an MBA from IIM Lucknow and a bachelor’s degree in business studies from Shaheed Sukhdev College, University of Delhi.
Commenting on the appointment, Kapil Makhija, MD & CEO of Unicommerce, said, “We are delighted to welcome Gaurav Juneja to the Unicommerce leadership team. Gaurav’s proven expertise in driving large-scale digital transformation at Google, coupled with his experience in harnessing AI and data-led strategies, will play a pivotal role in accelerating our next phase of growth. His deep understanding of the e-commerce and SaaS domains will support Unicommerce’s growth and position in the market.”
Gaurav Juneja, Chief Revenue Officer at Unicommerce, added, “Unicommerce has built a strong reputation as a trusted technology partner for retail and e-commerce businesses. I am excited to join a mission-driven team that is transforming how businesses manage their operations. My focus will be on deepening customer relationships, enhancing go-to-market execution, and accelerating growth in both domestic and international markets.”
The appointment comes at a time when Unicommerce continues to expand its product portfolio to address the evolving needs of India’s e-commerce ecosystem. Over the past year, the company has launched several new offerings, including a B2B suite, quick commerce management system, video verification (VMS), UniCapture, and an AI-powered assistant, UniBot. Its logistics arm, Shipway, has also introduced AI-led tools such as support chatbot Loca and courier selection engine ShipSense, aimed at improving efficiency across marketplaces, D2C brands, quick commerce platforms, and offline retail.
