Bangalore: Tata Play announced the opening of its second retail Store in Bangalore, Karnataka. The first store was inaugurated early this year at Sri Byraveshwara, ITI Layout, Hosapalya.
The store will serve as a direct touchpoint for customers, offering the complete array of services from Tata Play, including Tata Play DTH, Tata Play Binge+ Android enabled Set-top, Tata Play Binge Fire TV Stick and Tata Play Fibre.
The store, owned and operated by a franchisee, and is equipped with trained staff to cater to customers’ personalized requirements, including product demo, priority installations, query resolution and other after-sales services.
Sharing his views on the store opening, Neil Suares, Chief Sales Officer, Tata Play, said, “As we have now rebranded to Tata Play, this new Jingalala store will help in making entertainment aur bhiJingalala. The store will serve as our second direct point of sale with customers in Bangalore, giving them a chance to experience the myriad entertainment possibilities that come with a Tata Play connection. It will give Tata Play an increased visibility in the market and offer the ‘touch & feel’ factor that continues to be an important aspect in the buying process of Indian customers.”
The store will be giving an enhanced user experience for existing and prospective customers wherein they will get a detailed understanding of the wide range of Tata Play products. The after-sales services will include Box upgrades, Changing packs and channels and Getting a spare remote or resolving any other customer complaints.
