New Delhi: Highlighting significant skepticism in online endorsements, over 50% of consumers express distrust in influencer content, reveals a survey by ad technology platform iCubesWire that stated 53% of consumers do not trust influencer content at all.
This significant finding underscores a notable trend of increasing skepticism towards influencers and their endorsements. The comprehensive survey, involving 1,000 participants, offers valuable insights into the influential role of influencer content in shaping consumer behaviour and perceptions.
Despite the high level of distrust, the survey also reveals that a substantial portion of the audience still places varying degrees of trust in influencer content, suggesting opportunities for influencers and brands to rebuild and strengthen this trust through authenticity and transparency.
“Despite the high level of distrust, the significant portion of consumers who still trust influencer content—47%—shows that there is an opportunity for influencers to strengthen their relationship with followers through genuine engagement and honest recommendations. By being transparent and prioritizing the interests of their audience, influencers can turn skeptics into believers,” stated Mr. Sahil Chopra, CEO and Founder of iCubesWire.
Survey Insights Summary:
- Trust in Influencer Content: 53% of respondents do not trust influencer content at all, while 23% are moderately trusting, 11% quite a bit, and 13% completely trusting.
- Perceived Genuineness of Influencer Recommendations: 37% of participants believe influencer recommendations are never genuine, 36% think they are sometimes genuine, 16% often genuine, and 11% always genuine.
- Influence on Buying Decisions: Influencer content never affects the buying decisions of 36% of respondents, occasionally influences 30%, frequently influences 20%, and always influences 14%.
- Preference for Local Language Influencers: 36% of participants disagree with the preference for local language-speaking influencers, 34% are neutral, and 30% agree.
- Influence on Voting Decisions: Influencers have never influenced the voting decisions of 41% of respondents, occasionally influenced 25%, frequently influenced 16%, and always influenced 18%.
- Comparison with Celebrities: 34% of respondents disagree that social media influencers are more impactful than celebrities, 34% are neutral, and 32% agree.
- Sentiment Impact: 30% of participants have never felt hurt by influencer content, 32% have occasionally felt hurt, 20% frequently, and 18% always.
Detailed Survey Results:
- Trust in Influencer Content:
- Not at all: 53%
- Moderately: 23%
- Quite a bit: 11%
- Completely: 13%
- Perceived Genuineness of Influencer Recommendations:
- Never: 37%
- Sometimes: 36%
- Often: 16%
- Always: 11%
- Influence on Buying Decisions:
- Never: 36%
- Occasionally: 30%
- Frequently: 20%
- Always: 14%
- Preference for Local Language Influencers:
- Disagree: 36%
- Neutral: 34%
- Agree: 30%
- Influence on Voting Decisions:
- Never: 41%
- Occasionally: 25%
- Frequently: 16%
- Always: 18%
- Impact Comparison with Celebrities:
- Disagree: 34%
- Neutral: 34%
- Agree: 32%
- Sentiment Impact by Influencers:
- Never: 30%
- Occasionally: 32%
- Frequently: 20%
- Always: 18%
“The survey results serve as a wake-up call for the influencer marketing industry. It’s essential for influencers and brands to understand the importance of authenticity in order to foster a loyal and trusting audience” added Mr. Chopra.
