Data-driven customer experience agency Gozoop Hawk has won the digital customer service mandate for Godrej Properties Limited. Headquartered in Mumbai, the agency takes on the pivotal role of overseeing and managing interactions between the brand and its online community.
The customer experience agency will collaborate with Godrej Properties to analyse social media conversations comprehensively, and provide relevant solutions aimed at enhancing the overall customer experience.
In addition to reinforcing Godrej Properties’ solution-oriented mindset, Gozoop Hawk will enhance its digital presence by providing strategic digital listening and reputation management services.
Commenting on this partnership, Premkumar Iyer, President, Gozoop Hawk said, “We are thrilled to announce our partnership with Godrej Properties Limited. Our shared commitment towards elevating customer experience to new heights will undoubtedly result in developing industry-leading initiatives in the future. Onwards and Upwards!”
“Godrej Properties Limited believes in the philosophy of innovation, sustainability and excellence in the real estate industry. Through our strategic alliance with the brand, we embark on a transformative journey to reshape the landscape of customer experience within the sector. Our unwavering commitment to harnessing innovation and expertise will elevate the value we provide,” Rohan Bhansali, Chairman & Co-founder, Gozoop Group, added.
Feedback: [email protected]
