Kochi: Muthoot Finance has launched the new upgraded version of ‘Muthoot Online’ web application, offering an extended array of features that promises an omnichannel experience to its customers. There are a plethora of features loaded in the web application for all types of loan repayments- including repayment of Gold Loan, Home Loan, Personal Loan, and Vehicle Loans offered by Muthoot Finance.
The launch event took place on Wednesday, June 29, 2022 at Muthoot Finance Headquarters in Kochi. It was inaugurated by George Alexander Muthoot, MD of the company and further presided over by other senior management. With the recent upgrade on the web front, the consumers can have a hassle-free user experience to avail these services at the touch of their fingertips from the comfort of their homes.
The company hopes to take the whole financing experience to the next level through its digital initiatives and strengthen its relationship with customers. Recently the company also upgraded their iMuthoot app and launched their WhatsApp Gold Loan facility integrated with their AI-based chatbot, ‘Mattu’.
George Alexander Muthoot, Managing Director, Muthoot Finance said, “We, at Muthoot Finance, believe in consistently providing our customers with the finest phygital services, whether it is enhancing branch experience, providing our Loan@home service or revamping our digital solutions to aid the customers further. In a new era of technology-driven financial services, we are excited to launch innovations that are designed to engage, inspire, and immerse audiences across all generations. Customers can avail and repay Gold loan, Home loan, Personal loan and Vehicle Loan, buy Insurance & zero interest products online along with accessing host of other facilities 24*7 from the comfort of their home. The website assures high-tech security features to ensure customer’s data privacy. Our main goal is to create a one-stop diversified financial supermarket that offers varied financial services keeping customer-centricity as the prime focus.”
The company had also conducted a lucky draw contest for the customers who had transacted online for the period 27th Sept’21 to 31st Mar’22. Titled the ‘Muthoot Wheel of Fortune” program, the contest selected 35 lucky winners to win exciting gifts like smartphones, home theatre systems, smart bands, and bluetooth speakers. The winners will be announced on the social media handles of Muthoot Finance.