Indian brands’ CX scores on the rise, but customer expectations remain high: Report
After COVID-19, even as consumers are still grappling with collective global challenges - from inflation and climate change to political ...
Tag: Havas CX
Customer satisfaction dips for Indian brands in the CX journey, says Havas CX X Index Report 2022
The X Index 2022 report, from Havas CX, Havas Group’s global customer experience network reports that trust, inclusivity, always being ...
Efficiency and emotion most important factors in good CX, says Havas study
Mumbai: Efficiency and emotion are the two most important factors when it comes to good CX (customer experience), says a ...
Havas Creative bolsters its digital and CX capabilities with Havas CX
International: Havas Creative has today launched Havas CX – a new, international network dedicated to delivering meaningful brand experiences across ...
