Mumbai: Conneqt, a Digital IT & BPM services firm with over 50,000 employees and 23+ delivery centers across India, has partnered with Umwelt.AI to introduce Nikki, an AI-powered Chief Listening Officer, in a groundbreaking move to transform employee engagement and workplace experience.
As a people-first organization, Conneqt is dedicated to fostering an environment of engagement, productivity, and growth. With a vast and distributed workforce, the company recognized the need for real-time sentiment analysis and personalized employee experiences to enhance satisfaction and retention. The introduction of Nikki, Umwelt.AI’s AI-driven platform, marks a significant step toward strengthening Conneqt’s people-centric strategy.
Managing a large workforce brings challenges such as understanding real-time employee needs, driving engagement, and reducing attrition. Conneqt’s partnership with Umwelt.AI equips HR teams with a cutting-edge AI solution that provides real-time workforce sentiment analysis, proactive interventions, and predictive insights—empowering leaders to make data-driven HR decisions.
By integrating Nikki, Conneqt aims to:
- Enhance employee satisfaction & engagement
- Analyze workforce sentiment in real time
- Reduce attrition through proactive HR action
- Leverage AI-powered insights for data-driven decision-making
- Strengthen its position as a best-in-class employer
“By integrating AI technology with human understanding, this partnership with Umwelt.AI is a step forward in creating an employee-first culture. It allows us to enhance productivity and flourish success for both our teams and the organization,” said Ruchi Ahluwalia, Group CPO, Conneqt.
“At Umwelt.AI, we believe that the key to a thriving organization lies in truly listening to its people. With Nikki as your Chief Listening Officer, we are not just enhancing communication but fostering a culture of real-time understanding and responsiveness. Together, we will create an environment where every voice is heard, and every need is addressed. Your success and well-being are at the heart of everything we do,” said Vishal Chopra, Founder & CEO, Umwelt.AI.
Consistently ranked among India’s Top 100 Best Workplaces, Conneqt continues to push boundaries in HR digitalization and employee well-being. By integrating AI-powered HR solutions, Conneqt is setting new benchmarks in employee engagement, retention, and workplace innovation.
