Mumbai: In a move that underscores its global commitment to customer experience (CX) innovation, Havas has announced the acquisition of Toronto-based Enverta Digital, a rapidly growing CRM and digital transformation specialist. The acquisition strengthens Havas’ position as a leader in CX, CRM, and digital transformation in North America, further embedding customer experience at the heart of its global Converged strategy.
With operations in Canada and Poland, Enverta Digital brings to Havas a robust portfolio of CX capabilities, including CRM technology strategy and implementation across leading platforms such as Salesforce, Adobe, Microsoft, and Braze. The acquisition boosts Havas’ ability to deliver fully integrated, tech-enabled solutions at scale, especially for its growing U.S. client base.
“I’m delighted to welcome Jacob and the entire Enverta Digital team into the Havas family. This addition represents a meaningful step forward in our ongoing mission to redefine and elevate customer experience. By placing CX at the core of our Converged strategy, this move underscores our unwavering commitment to innovation and strengthens our ability to lead in the CX space with transformative, tech-enabled solutions that are fully integrated across our service offerings,” said Yannick Bolloré, CEO and Chairman, Havas.
Founded in 2021, Enverta Digital has quickly earned a reputation for innovation, agility, and deep client integration. The team’s collaborative engagement model and cultural alignment with Havas made the company an attractive partner. Prior to the acquisition, both companies had already worked together on high-impact case studies, validating the synergy of their combined offerings.
Enverta will now operate under Havas CX Canada, one of Havas’ key Centers of Excellence in North America. The integration of Enverta’s expertise will enable the delivery of bundled solutions and new business development opportunities, with scalable support from its offshore hub in Poland. The move also supports Havas’ ambitions to expand recurring revenue streams through robust CRM-led engagements.
“By integrating Enverta’s CRM expertise with the creative prowess and technological strength of Havas’ CX division, we are uniquely positioned to deliver end-to-end solutions that drive meaningful engagement and business growth,” said Alex Chepovetsky, President, Havas CX Canada.
“Our focus on CRM and digital enablement aligns seamlessly with Havas’ commitment to delivering holistic, customer-centric solutions. This partnership will allow us to combine Havas’ global resources and creative expertise with our strengths to deliver a full-service digital offering, centered on driving highly-personalized consumer experiences across all touchpoints and channels,” added Jacob Ciesielski, Founder and CEO, Enverta Digital.
