While the global pandemic that was brought about by the COVID-19 virus was a definite tragedy that destroyed the lives of many, it’s also apt to look at the many ways that it forced society to reassess and reinvent itself. For the first time in the age of digital information, a huge chunk of the public found themselves having to rely on technology on a scale that has never been seen before. In the past, the digital world has merely served as a convenient platform for helping people get things done more efficiently. However, when strict lockdowns and quarantines were being imposed, digital platforms became more of a necessity than just actual conveniences.
Many industries were forced to look inward at how they were conducting themselves. The global pandemic forced many industries to either slow down their production or even grind themselves to a complete halt. This is why many businesses like restaurants and cinemas were forced to close. It was much harder for them to adapt their business model into one that centered around the thriving digital landscape. On the other hand, there were many companies that managed to keep themselves afloat precisely because of the digital tools that they used to their advantage.
Of course, e-commerce sites were very quick to adapt to the new normal that the global pandemic imposed on the world. Even before the emergence of the virus, many people were already ordering their clothes, tech, and even groceries through online platforms. Naturally, these industries thrived during the pandemic even more. Many people who were averse to technological developments were forced to be more receptive and adaptable towards the use of technology for their everyday lives.
When it comes to strictly brick-and-mortar industries, many of them took significant hits. For example, take a look at airlines. There were so many factors that made it difficult for airlines to maintain the kind of productivity and generate the kind of revenue that’s necessary for them to sustain themselves. Naturally, many people were apprehensive to travel given the conditions of the pandemic. Aside from that, many countries had numerous restrictions that practically made travel near impossible. When you look at restaurants and bars, it was hard for them to stay afloat given that they weren’t allowed to accept customers for months on end.
Although, many brick-and-mortar establishments also managed to make the shift online. Take a look at the gambling industry as an example. Of course, people were no longer flocking towards traditional casinos in order to place their bets. Social distancing is practically impossible inside a casino where everyone is so close to one another and where cards and chips are constantly exchanged. Despite these challenges, the pandemic didn’t spell the death of the industry. Many of these physical casino operators merely turned towards the digital space. Suddenly, gamblers were signing up on online casino platforms to get their fix instead. These digital casinos became a great alternative for gamblers to still experience the rush of being in a casino while staying safe and sound within their homes. This meant that there were more jobs for live dealers, developers, and customer service representatives within the digital space despite the struggles of the brick-and-mortar counterparts.
In connection to online casinos, the online gaming industry also grew massively over the course of the pandemic. Many people found themselves with lots of time on their hands while on lockdown in their own homes. It was only a matter of time before people started turning to the game as a viable pastime. Even before the pandemic started, many people were already engaging in online gaming. The lockdowns only accelerated the industry even further.
Another important industry that really took advantage of the emergence of digital platforms was content creation. Aside from just mere content consumption via sites like Netflix, YouTube, or Spotify, there were numerous individuals who really capitalized on creating content of their own during the pandemic. This included YouTube videos, podcasts, and other forms of content that could be consumed digitally. This is because the market for digital content consumption grew substantially during the year 2020. Nowadays, the online content industry is as bustling as ever with varying mediums and methods of delivery.
Even now as society emerges into life after COVID, it’s hard to see how many industries won’t at least try to double down on their efforts to embrace digital as the way forward.