Mumbai: Citi has announced the appointment of Dr Tooba Modassir as Chief Human Resources Officer (CHRO) for India and the Indian Subcontinent, as well as Banking HR Advisor (HRA) for the sub-cluster. In this expanded role, Dr Modassir will lead the human resources strategy and operations for Citi across India, Bangladesh, and Sri Lanka, covering a workforce of over 34,000 employees. She will continue to report to Arun Mirchandani, Asia South Cluster and Banking HR Head at Citi.
Dr Modassir succeeds Aditya Mittal, who retires after a distinguished career of more than 30 years with Citi.
Speaking on the leadership transition, K Balasubramanian, CEO, Citi India, and Banking Head, Indian Subcontinent, said, “Tooba has consistently demonstrated the ability to build strong, engaged teams, while aligning HR strategy with business priorities. Her track record of driving transformative initiatives, combined with her passion for people development, will help us effectively leverage our promising and dynamic talent base in the region.”
Arun Mirchandani added, “Tooba’s appointment reflects our commitment to nurturing leaders who bring a blend of strategic vision, execution excellence, and deep understanding of people priorities. We look forward to her leadership in advancing our growth-oriented HR programs in the Indian Subcontinent.”
With a career spanning over 19 years, Dr Modassir brings deep expertise in HR advisory, talent engagement, learning & development, and performance management. Since joining Citi in 2008, she has held pivotal HR leadership roles across Retail and Institutional Banking, Talent and DEI, and most recently served as CHRO and Banking HRA for Citi Malaysia.
Under her leadership, Citi Malaysia garnered multiple accolades, including HR awards from Euromoney and Finance Asia. She was also recognised as one of the Most Influential HR Icons in Malaysia at the Economic Times HR World Conference in Kuala Lumpur.
Dr Modassir holds a PhD in Talent Management and Diversity from Goa Business School, an MBA in Human Resources from Goa Institute of Management, and a Strategic Human Resources Advisory certification from Cornell University’s ILR School.
