Bengaluru: Credit Nirvana, the AI-powered debt management and collections platform owned by Perfios, has appointed Vinay Sathyanarayan as its new Chief Executive Officer (CEO), marking a key leadership transition aimed at accelerating innovation and growth in the debt collections and recovery intelligence space.
The appointment reflects Perfios’ strategy of building and scaling entrepreneurial businesses within its ecosystem while empowering subsidiary companies with greater operational autonomy and market focus.
Sathyanarayan moves into the CEO role after serving as Chief Product Officer – International & Subsidiaries at Perfios, where he played a pivotal role in shaping the company’s global product strategy and driving execution across international markets and subsidiary businesses.
A long-standing member of the Perfios leadership team, Sathyanarayan has been instrumental in developing scalable technology platforms that support digital transformation across the banking, financial services and insurance (BFSI) ecosystem. His contributions have been particularly significant in building Perfios’ Open Finance Ecosystem, which has emerged as a key enabler of digital financial infrastructure in India and several international markets.
Announcing the appointment, Nitin Chugh, Managing Director and Group CEO of Perfios, said, “Vinay has been instrumental in shaping Perfios’ product and technology journey over the years, combining deep systems thinking with strong execution at scale. As collections infrastructure evolves toward AI-native and autonomous operations, Credit Nirvana is uniquely positioned to lead that transformation. Vinay’s understanding of BFSI workflows, intelligence systems, and platform-scale engineering makes him the right leader to drive the next phase of growth for Credit Nirvana.”
With nearly two decades of experience in designing and scaling mission-critical technology solutions for the financial services sector, Sathyanarayan brings extensive expertise in product development, financial technology, operational excellence and digital transformation.
Commenting on his appointment, Sathyanarayan said, “I am honoured to take on this new role at Credit Nirvana at such an exciting phase of growth for both the company and the broader financial ecosystem. Credit Nirvana has built a strong foundation in AI-led collections, and the timing for the next phase could not be more important. Collections is rapidly evolving toward agentic and autonomous workflows, and I look forward to working with the team to help redefine how modern collections infrastructure is built — intelligent, adaptive, and deeply customer-centric.”
Founded in 2019 and headquartered in Bengaluru, Credit Nirvana has emerged as one of India’s leading AI-powered debt management platforms. The company provides end-to-end debt collection automation solutions for banks, non-banking financial companies (NBFCs), fintech firms and asset reconstruction companies (ARCs).
The platform currently manages a collection portfolio exceeding $9 billion, supports more than 42 million loan accounts and caters to nine different loan portfolio categories. Through its AI-driven automation and analytics capabilities, Credit Nirvana helps lenders improve recovery rates, reduce delinquencies, enhance operational efficiency and lower collection costs.
Under Sathyanarayan’s leadership, the company is expected to deepen its focus on AI-native collections, recovery intelligence and customer-centric automation as it pursues its next phase of growth.
