Bengaluru: Instamart, India’s pioneering quick commerce platform, has appointed Gautam Swaroop as its Chief Business Officer (CBO), strengthening its leadership team as the company looks to accelerate growth across categories and deepen brand partnerships.
In his new role, Swaroop will oversee Instamart’s commercial operations, including customer-centric growth initiatives, category management, and brand relationships and expansion.
A seasoned business leader with more than two decades of experience, Swaroop has worked across consulting, pharmaceuticals, and technology sectors. He started his career at McKinsey & Company, where he spent a decade driving strategy and operations transformation projects. He later joined Dr. Reddy’s Laboratories, helping scale its emerging markets business from $37 million to $190 million in revenue.
Prior to joining Instamart, Swaroop served as CEO of OYO’s international business, where he led operations across the United States, United Kingdom, Europe, China, and Latin America, steering the portfolio to profitability.
Commenting on the appointment, Girish Menon, CHRO, Swiggy, said, “Instamart is at an exciting juncture in its journey as we expand our offerings across differentiated assortment and consumption occasions and deepen partnerships with brands. Gautam brings deep expertise and a proven track record of scaling businesses in dynamic, fast-paced industries, and his leadership will be beneficial as we continue to deliver unparalleled convenience to consumers. I’m delighted to welcome him to the team. I would also like to thank colleagues who have helped build the business and wish them success in their future endeavours “
Speaking on his new role, Gautam Swaroop, CBO, Instamart, said, “I’m excited to join Instamart at such an important juncture in its growth journey. I look forward to partnering with the teams across the business to drive growth, build stronger consumer and partner experiences, and create enduring value as we scale.”
The appointment comes as part of a broader effort by Instamart to strengthen its leadership bench amid growing competition in India’s quick commerce sector. The company has also recently onboarded Srikar Adavi as Vice President, Ad Monetization, and Hardeep Kaur as Associate Vice President, Category (FMCG), among others.
The leadership additions are expected to support Instamart’s next phase of expansion as it continues to broaden its assortment, enhance customer experiences, and strengthen partnerships with brands across categories.
