Ahmedabad: Ishan Technologies, a pan-India ICT and digital infrastructure provider, has appointed Saibal Roy as its Chief Operating Officer (COO), strengthening its leadership team as the company scales its digital infrastructure capabilities and sharpens operational excellence initiatives.
The appointment comes as Ishan Technologies continues to expand its presence across enterprise, government and retail segments while focusing on secure, scalable and AI-ready digital solutions.
Roy brings more than three decades of experience across India’s ICT and telecommunications sector, with a track record spanning enterprise growth, go-to-market strategy development and building high-performing teams across competitive markets.
During his nearly 14-year tenure at Bharti Airtel, Roy held leadership positions across Government Business, Enterprise Business and Carrier Wholesale, contributing to sustained growth across multiple verticals. Prior to joining Ishan Technologies, he served as India Vertical Head for Manufacturing, Retail and Distribution at ServiceNow India.
His career also includes leadership roles at Tata Communications, HFCL and Tulip Telecom, providing him with broad expertise across enterprise connectivity, digital transformation and customer-focused growth strategies.
Roy holds a bachelor’s degree in Electronics Engineering and is an alumnus of ISB Hyderabad and INSEAD Fontainebleau
Commenting on the appointment, Purvi Kotecha, Director, Ishan Technologies, said, “Over the past 25 years, we have built a business that our customers trust. As we continue to grow, strengthening our operational capabilities becomes increasingly important. Saibal brings extensive leadership experience, a deep understanding of the enterprise technology landscape, and a proven ability to build scalable organisations. We are confident that his expertise will play a significant role in supporting Ishan Technologies’ next phase of growth.”
Commenting on his new role, Saibal Roy, Chief Operating Officer, Ishan Technologies, said, “Ishan Technologies has built a strong reputation through its customer-first approach, robust digital infrastructure and deep market understanding. I look forward to working with the team to further strengthen operational excellence, and build capabilities that support the company’s long-term growth ambitions.”
With more than 25 years of industry presence, Ishan Technologies has continued to strengthen its position as a trusted digital infrastructure and ICT partner. The company said it remains focused on enabling digital transformation through advanced infrastructure capabilities while enhancing long-term value creation for customers and stakeholders.
