Days after Twitter lost the liability protection on user-generated content in India over non-compliance with the new IT rules, the microblogging platform has appointed a resident grievance officer.
Twitter on Sunday named Vinay Prakash as its new resident grievance officer and shared an email id contact. Twitter has also published a compliance report, another requirement listed as per the new IT rules.
In compliance with Rule 4 (1) (d) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have published our inaugural report on July 11, 2021, for the reporting period from May 26, 2021, through to June 25, 2021,” Twitter started in its transparency center page.
In its compliance report, titled “India Transparency Report,” it stated that Twitter was founded on a commitment to transparency. This commitment is part of our effort to serve the public conversation and to increase its collective health, openness, and civility around the world.
They provided data on the different categories of complaints from users and action taken on them and provided information on its proactive monitoring efforts.
Twitter stated that proactive monitoring of user content led to the suspension of 18,385 accounts for child sexual exploitation and 4,179 accounts for terrorism-related activities.
Other social media giants, including Facebook, Google, and Telegram, have already appointed local compliance officers in India.