Pune: Fulcrum Digital, a global leader in enterprise AI and digital transformation, has announced the appointment of Gulveen Kaur as Senior Vice President – Insurance. The move strengthens Fulcrum Digital’s leadership team and underscores its commitment to accelerating domain-led digital innovation across global markets.
A seasoned industry professional with over two decades of experience across the insurance and IT sectors in Asia, Gulveen joins Fulcrum Digital from Capgemini, where she led delivery, client engagement, and operations for insurance and banking within the SEA region, based in Hong Kong. Prior to Capgemini, she held senior leadership positions at AXA Hong Kong, Manulife Asia, and MetLife, where she played a pivotal role in driving digital transformation, platform modernization, and core insurance initiatives.
In her new role, Gulveen will spearhead Fulcrum Digital’s global insurance practice, leading strategy, innovation, and execution across technology solutions, products, and services. Her focus will be on enhancing the company’s value proposition and expanding its insurance footprint worldwide by leveraging Fulcrum’s capabilities in digital engineering, business services, automation, and AI-led innovation through its proprietary agentic AI platform and solutions.
“We are delighted to welcome Gulveen to the Fulcrum Digital family,” said Dhana Kumarasamy, Chief Executive Officer, Fulcrum Digital. “Her deep domain expertise, strategic acumen, and proven leadership in driving digital transformation within the insurance industry will play a vital role in shaping our growth journey. We are confident that Gulveen will carry forward our commitment to delivering exceptional value to clients, while keeping innovation at the core of everything we do.”
Commenting on her appointment, Gulveen Kaur said, “I am thrilled to join Fulcrum Digital at a time when the insurance industry is embracing large-scale transformation. Fulcrum’s vision to blend technology, data, AI and customer-centric design aligns closely with my own belief in purposeful innovation and transformation. I look forward to collaborating with our talented teams to co-create impactful solutions that help insurers stay ahead in a rapidly evolving landscape.”
Throughout her career, Gulveen has led multiple policy administration implementations across P&C, Life, Employee Benefits, and Group Insurance lines — spanning greenfield, migration, and M&A environments. She has also driven enterprise-wide transformations encompassing distribution, servicing, contact centers, cloud transitions, CCM, digital assets, and process consulting, delivering measurable business outcomes and enhanced profitability for insurers across the APAC region.
