Gurgaon: Digital ShoutOuts Media, a digital innovation and advertising intelligence company, has announced the promotion of Monika Sharma to the role of Director, Client Servicing. The elevation reinforces the company’s focus on strengthening its senior leadership team and accelerating a client-first growth strategy.
Monika has been a key pillar of Digital ShoutOuts Media’s client servicing and delivery ecosystem, with a proven track record of managing marquee accounts, driving integrated campaign execution, and building long-term client partnerships. In her new role, she will lead the Client Servicing function, overseeing strategic account management, service excellence, and cross-functional collaboration across teams.
Commenting on the promotion, Ashish Kulshrestha, Founder & CEO, Digital ShoutOuts Media, said, “Monika has consistently demonstrated strong leadership, ownership, and a deep understanding of client needs. Her ability to balance strategy with execution has helped us build lasting relationships with our clients. This promotion is a natural progression and a reflection of the trust she commands internally and externally.”
Mukesh Kumar Tuhania, COO, Digital ShoutOuts Media, added, “Monika brings clarity, structure, and accountability to client servicing. She has been instrumental in scaling operations while maintaining quality and consistency. Her elevation to Director, Client Servicing will further strengthen our delivery frameworks as we continue to grow across platforms and solutions.”
In her expanded mandate, Monika will work closely with the leadership team to enhance service models, improve operational efficiencies, and ensure client engagements remain aligned with the company’s evolving AI-led offerings, including audience intelligence and creative conversational platforms.
