Singapore: (ACN Newswire) – CITIC Telecom International CPC Limited (“CITIC Telecom CPC”), a wholly-owned subsidiary of CITIC Telecom International Holdings Limited (SEHK:1883), is honored to announce the winning of “Digital Transformation Project of the Year” at the Asia Communication Awards (ACA) 2020 which applauds and recognizes the company for its innovative way to transform services by integrating augmented reality into business processes with DataHOUSE(TM) AR Remote Hand Service.
The ACA organized by Total Telecom is one of the top telecom industry awards in this region. ACA recognized companies and individuals for outstanding achievements and innovation that contribute to the development of the telecom industry.
During the award ceremony, Harry Baldock, Editor of Total Telecom commended that DataHOUSE(TM) AR Remote Hand Service gives field engineers access to information in real-time to help them perform complicated operations according to the customer’s own internal IT procedure. The winning solution leverage Augmented Reality to dramatically transform field engineering operations, streamlining installation, maintenance, and troubleshooting processes.
“CITIC Telecom CPC is very proud to receive the Asia Communication Award 2020 for our DataHOUSE(TM) AR Remote Hand Service. DataHOUSE(TM) AR Remote Hand Service enables the enterprise to maintain operation in exceptional circumstances, it also allows field engineers across multiple locations to overcome the challenges of time zone, language, distance, and skillset in a multi-technology environment,” said Esmond Li, CEO of CITIC Telecom CPC. “In challenging time like now, we aim to deliver a “Global-Local” value proposition, giving our customer access to our carrier-class global infrastructure and world-class expertise.”
Moving forward, CITIC Telecom CPC will continue to enhance DataHOUSE(TM) AR Remote Hand Service by expanding the range of supported vendor equipment and adding Artificial Intelligence capability for even more intelligent diagnoses. “As a trusted ICT solution partner, we are confident that we will be able to help our customers to drive their digital transformation journey with our innovative solution and extensive service coverage,” Li added.