Gurugram: ConfirmTkt, India’s leading train-ticketing platform and the Official Train Ticketing Partner of Royal Challengers Bengaluru (RCB) for 2026, has announced the launch of AI Seat Finder — powered by TARA, an AI-native agent developed by ixigo. The intelligent, in-app feature is designed to help users find confirmed train tickets with ease, transforming what has traditionally been a fragmented and uncertain booking experience into a simple, guided journey.
Integrated seamlessly into the ConfirmTkt app, AI Seat Finder activates as soon as a user begins searching for trains, analysing real-time availability to guide them towards the best possible travel options. The feature highlights trains with confirmed seats, suggests alternatives across routes, boarding points, and departure times, and allows users to interact conversationally — with queries such as “Show me confirmed train tickets after 5 PM” or “Which trains with confirmed seats will reach the earliest?”
Available in Hindi and English, the feature is designed to serve travellers across India, including those in non-metro and high train-traffic regions — addressing a long-standing pain point for millions of users who drop off due to waitlists or lack of booking clarity.
The launch is amplified by ConfirmTkt’s new campaign — ‘Talk Travel Repeat – AI Seat Finder Dilayega Seat’ — marking its third consecutive year as the Official Train Ticketing Partner of Royal Challengers Bengaluru. The campaign comes alive through a high-energy, humour-led ad film featuring RCB players Virat Kohli, Rajat Patidar, and Venkatesh Iyer, showcasing AI Seat Finder in action and how it is making it easier for train travellers to find confirmed tickets or same-train alternate options. The campaign will be amplified across television, digital platforms, social media, OOH, and in-stadium integrations throughout the season.
Dinesh Kumar Kotha, CEO, ConfirmTkt & ixigo Trains, said, “Getting a confirmed train ticket in India has always involved a degree of uncertainty and effort. With AI Seat Finder (powered by TARA), we are reimagining this experience by making it conversational and outcome-driven. Instead of navigating multiple options and screens, users can now simply express their intent and let the app guide them to the best possible journey. This is a significant step in our vision of building an AI-first travel experience that is simpler, more accessible and truly built around the needs of Indian travellers. We’re also excited to continue our partnership with RCB for the third year, bringing this innovation to millions of fans during the cricket season.”
