New Delhi: Digital Cable TV subscribers will now get monthly bills from their cable operators, says a communication from the MSO Alliance. The new facility, introduced as per the Telecom Regulatory Authority of India (TRAI) regulations, will bring in a more transparent system in billing, the communication adds.
From December 2013, subscribers will get a bill for their cable TV every month with effect from November 2013. On the introduction of monthly billing, S N Sharma, Secretary, MSO Alliance and CEO, DEN Networks said, “This move is important as it will ensure that there are no additional or random charges levied on the subscribers. Our viewers will thus pay only for what they watch and they must insist on a bill from their local cable operator or multiple system operator at the time of monthly payment.”
The MSO Alliance has gone iun for an advertisement campaign through print media and cable television channels for greater awareness about the monthly billing system.
Subscribers will get a time period of 15 days from the date of the bill to effect their payment. In the event of the subscriber failing to make the payment after the expiry of the due date of payment, the MSO or the affiliate LCO (local cable operator) has the right to charge interest on the outstanding amount.
The MSO Alliance includes the major digital TV platforms of the country including DEN Networks, Hathway, SITI Digital Cable Television and Incablenet. Digital cable has over 19 million subscribers in the 41 cities covered under Phases 1 and 2 of digitisation.