Gurugram: Grand Hyatt Gurgaon has announced the appointment of Sonam Phogat as its new Director of Sales & Marketing, further strengthening the hotel’s leadership team as it focuses on accelerating commercial growth, enhancing market presence and delivering elevated guest experiences.
A hospitality professional with more than 15 years of experience across luxury and upper-upscale hotel brands, Sonam brings extensive expertise in revenue generation, strategic sales leadership, customer engagement and business development. Over the course of her career, she has worked across key market segments including Corporate, MICE, Weddings, Diplomatic, Airline, OTA, Travel Trade and Leisure.
Before joining Grand Hyatt Gurgaon, Sonam served as Director of Sales at Pullman and Novotel New Delhi Aerocity, where she led commercial strategy across both flagship properties. Her professional journey also includes leadership roles at The Westin Resort & Spa Gurgaon, ITC Hotels, Hyatt Regency Delhi, and The Leela Ambience Gurugram.
In her new role, Sonam will oversee the hotel’s Sales & Marketing function and lead commercial strategy, revenue optimisation, brand visibility, customer relationship management and market expansion initiatives. She will also play a key role in further strengthening Grand Hyatt Gurgaon’s positioning as a luxury destination for business, leisure, weddings and events.
Commenting on the appointment, Tarun Seth, General Manager, Grand Hyatt Gurgaon, said, “We are delighted to welcome Sonam to the Grand Hyatt Gurgaon family. Her extensive experience across leading hospitality brands, deep understanding of the Delhi NCR market, and proven ability to drive commercial success make her a valuable addition to our leadership team. We are confident that her strategic vision and passion for excellence will further strengthen our market position and contribute significantly to the hotel’s continued growth and success.”
Sharing her thoughts on joining the property, Sonam Phogat, Director of Sales & Marketing, Grand Hyatt Gurgaon, said, “I am excited to join Grand Hyatt Gurgaon at such an exciting phase of its growth journey. The property has established itself as a distinguished destination in the region, and I look forward to working closely with the talented team to build on this momentum. Together, we will focus on creating meaningful partnerships, enhancing guest experiences, driving commercial performance, and further elevating the hotel’s presence in the luxury hospitality landscape.”
