Chennai: HCLTech, a global technology company, has entered into a multi-year partnership with The Magnum Ice Cream Company (TMICC), the world’s largest ice cream company, to design, build and manage a future-ready IT infrastructure. As part of the engagement, HCLTech will deploy its AI Force platform to embed artificial intelligence across TMICC’s digital foundation in the coming years.
The partnership will see HCLTech integrate predictive analytics, enhance business process observability and prioritize user experience to deliver scalable and resilient IT operations globally. A key focus of the collaboration is TMICC’s transition from AIOps to a NoOps operating model, enabling zero-touch automation and agentic solutions for fully autonomous IT operations.
Commenting on the collaboration, Mark O’Brien, Chief Technology Officer, The Magnum Ice Cream Company, said, “As The Magnum Ice Cream Company advances as an independent listed ice cream company, we are infusing intelligence into every layer of our digital foundation. Our partnership with HCLTech is instrumental in building a secure, future-ready infrastructure. Together, we are unlocking advanced AI capabilities that will redefine operational excellence and elevate the experiences we deliver.”
The partnership underscores HCLTech’s innovation and operational expertise within the consumer-packaged goods sector, supporting technology-led transformation and improved customer experience. HCLTech will also play a critical role in enabling TMICC’s Transition Service Agreement (TSA) exit from Unilever, establishing a greenfield IT infrastructure to support an AI-powered digital future.
C Vijayakumar, CEO & Managing Director, HCLTech, added, “This partnership reinforces HCLTech’s leadership in driving complex, global transformations backed by deep domain expertise. We look forward to contributing to TMICC’s growth vision and strategy with the best of technology and global talent.”
