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Our focus this year is boosting brand visibility, engaging with customers effectively, and building a meaningful relationship: Alok K Singh, Travomint

by MN4U Bureau
March 7, 2025
in Exclusive
Reading Time: 8 mins read
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This year, our main focus will be on boosting brand visibility, engaging successfully with customers, and building a strong meaningful relationship: Alok K Singh, Travomint
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All of us need a break from the hustle and bustle of our lives, Travomint offers ease of booking to travellers by providing constant assistance. It has been serving thousands of frequent customers and the list is increasing day by day. Its strength it says lies in it’s dedicated human resource, as it is the only asset that contrasts a company from its competitors.

Travomint added that it closely abides by the latest technological innovations as it believes innovation is one of the puissant tools that can channelise the technological benison in fact-based routes to outshine among competitors.

Travomint is the result of the full fledged effort of two brothers Vivek K Singh and Alok K Singh. It came into existence in the year 2016 in the USA. As first generation entrepreneurs they faced many challenges over the years. Like any new organisation, Travomint too has emerged from several crises but the dedication and the passion of its founders never botched them. Both the founders emphasised on a service that is easy to consume for a novice, independent of their age or location. Travomint has a hybrid model that lets you book your ticket digitally or over a call.

Travomint was established with an intention to provide an effortless and accessible travel booking experience to travellers across the globe. Being a true tech-savvy, Vivek and Alok (founders of Travomint) ascertained to infuse the technological innovations in Travomint’s services.

The brothers accompanied with their teammates are always updated with the latest technological advancements. A variety of cutting edge technologies has been endorsed in constructing the website, hence making it a user friendly interface.

Alok K Singh is a first generation entrepreneur who was born in Darbhanga, Bihar. He was raised and did his schooling from Holy Cross School, Darbhanga. Later he moved to Pune for his Graduation. After getting graduated, he got a chance to do a masters from IIPM Bangalore.

Alok is an ambitious and focussed person who worked 24X7 to make Travomint an online travel service provider. He considers his journey as a marathon because it was full of hurdles and challenges.

Initially Travomint’s team chose to serve only the US-UK states trips, but the destiny had other plans and the company’s services got expanded to Caribbean Countries, Canada, India, Middle east, etc.

His education credentials accompanied with his achievements have entrenched him as a successful entrepreneur who brought a tremendous change in the travel services sector. He led the company since its inception along with his brother Vivek by providing cost efficient travel services to travellers across the globe.

His understanding for the business facilitated the growth of the company, talent and partnerships. He also plays a huge role in developing a strong backbone of processes and systems for the company’s next level of expansion.

Medianews4u.com caught up with Alok K Singh, Co-founder and CEO, Travomint

Q. What are going to be Travomint’s focus areas in 2025 from a marketing perspective?

In 2025, Travomint’s marketing strategy will focus on personalisation, AI, sustainability, and social commerce. Strengthening partnerships with airlines, hotels, car rentals, and other travel service providers will help offer seamless packages and exclusive deals, ensuring greater savings for customers.

Alok

AI-driven personalisation will enhance user experience with tailored trip recommendations and real-time dynamic pricing. A video-first approach using Reels and YouTube Shorts, along with influencer collaborations, will drive engagement and bookings.

Sustainability and experiential travel will remain key, promoting eco-friendly, carbon-neutral options and authentic cultural experiences over mass tourism.

To attract more customers, Travomint will introduce flash sales, exclusive promo codes, and a ‘Refer & Earn’ program. Push notifications and SMS alerts will provide real-time deals, while special discounts will be offered on major occasions like Valentine’s Day, Black Friday, and New Year.

Q. In a competitive environment how big is its USP in areas like pricing, HR?

At Travomint we’re all about making your travel experience exceptional. We combine competitive pricing, with a customer-centric workforce, and tech-driven efficiency. We use AI-powered dynamic to snag the best price deals on flights, hotels, and packages.

Plus our partnership with other airlines and hotels offers you exclusive discounts that you won’t find elsewhere. And to make traveling more accessible we provide payment options like EMI and “Book Now, Pay Later”.

The HR work as a back-born; focuses on hiring skilled professionals, providing continuous training and ensuring employee well-being. This help ensures exceptional customer service. AI chatbots, automation, and mobile tech are designed to make booking travel easy. By using personalised data and providing smooth service, we excel in delivering affordable, efficient, and high-quality travel experiences.

Q. What trends are expected to be seen in traveltech in 2025 and how will Travomint leverage them?

In 2025, the travel industry is expected to be transformed by cutting-edge technology. AI would be used to tailor trips to individual preferences, offering unique experiences. Blockchain would ensure that transactions are secure. Planning trips would become easier with voice and visual search tools. Mobile-first platforms will make booking straightforward and efficient.

Travelers will benefit from personalised recommendations, flexible pricing, and instant updates to travel plans. Augmented Reality (AR) and Virtual Reality (VR) would provide previews of destinations before travel, and there would be an increasing emphasis on eco-friendly travel options. At Travomint, we will be adopting these innovations.

We will implement AI for pricing strategies that adapt to demand and provide chatbot support for bookings. Our transactions are safeguarded by blockchain. We have exclusive partnerships that offer special deals with airlines and hotels. This ensures that today’s travellers have a smooth and conscientious travel experience.

Q. What marketing activities will Travomint be doing to create awareness in 2025? Will Travomint also do marketing activities in conjunction with tourism boards, hotels etc? Kindly elaborate.

In 2025, our main focus will be on boosting brand visibility, engaging successfully with customers, and building a strong meaningful relationship. We plan to use online marketing to connect with prospective customers and run campaigns with influencers.

This approach will help us reach a wide audience and strengthen our place in the travel industry. Additionally, we will be collaborating with hotel chains and airlines on specific promotions and joint campaigns. By combining smart marketing, strong industry collaboration and innovative travel solutions we will significantly stand out in 2025.

Q. Hyper personalisation is going to be a theme in 2025. How will Travomint offer this to consumers?

In 2025, we will be centered around hyper-personalisation- as no two travelers are the same. By utilising AI-driven insights, real-time behaviour tracking, and advanced data analytics, we will provide tailored travel experience based on each traveler’s search history, past bookings, and unique preferences.

Our dynamic pricing will depend on the browning behaviour of each individual, ensuring each one of you experience the value of best offers and customised rates for each traveler. Plus we’ll keep the travellers in loop by sending personalized emails, push notifications, and in-app messages, sharing your interest based suggestions. Through these initiatives, we will uniquely bring hyper-personalization to make your experience beyond extraordinary!

Q. Which are the key markets and TGs that Travomint will focus on for growth?

In 2025 the key market groups that we will be focussing on are India, Southeast Asia and the Middle East, while the US remains the primary market. With travel demand booming in these regions, thanks to the increasing disposable income, a growing middle class, and an increasing passion for global exploration, we’re ready to meet travellers right where they are. The US remains the main market due to its large base of frequent travelers, high spending capacity and strong demand for domestic as well as international.

Alok

Young professionals, millennial and GenZ travellers, and family vacationers will be our main focus. We will also cater to business travellers who need seamless, customisable services. With personalised travel solutions, competitive pricing, and exclusive deals, Travomint is all about making traveling easier and perfectly suitable for every traveler in high-potential regions.

Q. Is marketing to Gen Z very different from marketing to other TGs in the travel domain? They prioritise authenticity, budget friendly destinations and accommodations.

Marketing to Gen Z in a travel domain is a whole different game. This crowd is not after anything luxury- they’re after real authentic experience. Their vibe is budget-friendly destination, off-beat local stays, cultural authenticity. Gen Z operates on a real deal that is different from other target groups in the travel domain. Gen Z values authenticity, budget-friendly destinations, and affordable accommodations. They trust fellow travellers more than any AI generated slogan.

Social media plays a key role in reaching them. Brands must focus on engaging, transparent content, real traveler stories, and sustainable options to appeal to this younger, experience-driven audience while remaining price-conscious.

Alok K Singh

Q. Will the media mix skew towards digital in 2025?

Yes, in 2025, the media mix will heavily skew towards digital- no surprise there. With social media, video content, and mobile-first interactions taking over, brands will focus on platforms like Instagram, and YouTube to connect with travelers.

AI-powered advertising, influencer marketing, and personalised content will dominate, making sure the right people see the right message at the right time. As travelers shift to digital for trip planning, traditional media takes a backseat, while digital-first strategies drive engagement, connections, and bookings.

Q. How is Travomint leveraging AI to identify gaps in areas like bleisure travel and also to finetune its app?

We are leveraging AI to identify gaps in emerging travel trends like bleisure travel. By analysing consumer behaviour, booking patterns, and feedback data, AI helps us spot gaps in the market and offer personalised service for business travelers looking to add a little leisure to their trips. But that is not all- AI makes our app smarter.

From predictive search to dynamic pricing, it continuously learns from the user experience to give a smoother experience. This helps us fine-tune its app for better user engagement, seamless booking, and customized travel solutions tailored to evolving customer needs.

Alok

Q. Could you talk about the strategy to strengthen partnerships with global search engines like Skyscanner, JetRadar, Kayak as well as with hotels, airlines etc?

We will be gearing up for strengthening tie-ups with international search engines like Skyscanner, JetRadar, and Kayak. Currently, we are serving travelers through Skyscanner in Bangladesh, Philippines, and India, while Wego supports booking in the UAE, Saudi Arabia and India.

Additionally, through Google Flights, we extend our services to major markets including the US, UK, UAE, Canada, Singapore, Australia, New Zealand, Saudi Arabia, the Dominican Republic, Argentina, Colombia, Chile, Costa Rica, Guatemala, Mexico, and various European countries.

We will emphasise on elevating visibility through co-branded campaigns and exclusive promotions and amalgamate real-time inventory to provide competitive pricing to grab consumer attraction. Apart from boosting visibility, we will also focus on collaborating with hotels, car rentals and airlines providers that will bring endless deals, personalised vacation packages and also promotes cross-promotion to enhance consumer value.

Moreover, we will also explore affiliate marketing and loyalty programmes to drive bookings, while aligning with these partners to expand reach, improve customer experiences, and generate mutual growth.

Q. In terms of how consumers perceive travel, their willingness to spend and marketing strategies that work to get their attention and spend, what are the similarities and differences between India and other markets like the US, the UK, Caribbean, Canada, Dubai that the company operates in?

We have witnessed common factors in consumer behaviour across the market, like India, the US, the UK, the Caribbean, Canada, and Dubai. For instance, focus on customised experiences and digital methods. Social media is a vital platform to keep customers engaged all the time.

Where other countries are highly priced, India seems to execute pocket-friendly journeys by providing cheap accommodations and domestic travel, while consumers residing in the US, UK and Dubai are prioritising luxury travel and exclusive packages.

In this, strategies like marketing are also involved and differ, like North America and the UK focus on campaigns that feature influencers and loyalty programmes, while India emphasises promotions of price and festive presents. Moreover, the Caribbean focuses on campaigns that are experience-driven and illuminate adventure and local culture.

Tags: Alok K SinghTravomint

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