• Media
    • Exclusive
    • Buzz
    • Movers & Shakers
    • Events
    • International
  • Download TSS 2021
  • Television
  • Advertising
    • PR
    • Mobile/Digital
      • Marketing
  • Radio
  • OTT
  • Print
  • Cable & DTH
  • Brand Stories
  • Leaderspeak
  • STRAIGHT TALK
  • My Column
Thursday, April 15, 2021
MediaNews4U
  • Media
    • Exclusive
    • Buzz
    • Movers & Shakers
    • Events
    • International
  • Download TSS 2021
  • Television
  • Advertising
    • PR
    • Mobile/Digital
      • Marketing
        • Market Analysis
  • Radio
  • OTT
  • Print
  • Cable & DTH
  • Brand Stories
  • Leaderspeak
  • STRAIGHT TALK
  • My Column
No Result
View All Result
MediaNews4U
  • Media
    • Exclusive
    • Buzz
    • Movers & Shakers
    • Events
    • International
  • Download TSS 2021
  • Television
  • Advertising
    • PR
    • Mobile/Digital
      • Marketing
        • Market Analysis
  • Radio
  • OTT
  • Print
  • Cable & DTH
  • Brand Stories
  • Leaderspeak
  • STRAIGHT TALK
  • My Column
No Result
View All Result
MediaNews4U.com
No Result
View All Result
Home Featured

SpiceJet introduces Ms Pepper, an automa­ted customer service offered via WhatsApp

by Editorial
August 14, 2020
in Featured, Marketing
2 min read
SpiceJet introduces Ms Pepper, an automa­ted customer service offered via WhatsApp
Share Share ShareShare

Gurugram: Ms Pepper, SpiceJet’s 24×7 automated customer service agent is now available on WhatsApp in addition to its website and mobile app. Ms Pepper helps customers resolve their queries in a blink. WhatsApp “Hi” to Ms Pepper on your way to the airport and she will help you with the mandatory web check-in process without the need to visit SpiceJet’s website and deliver your boarding pass directly to your mobile phone.

Always available for her customers, Miss Pepper will happily assist them to gather information regarding flight schedule, or cancellations if any, travel guidelines, airport information, credit shell policies, Covid related information and others. You just can’t ask her for a date yet.

As WhatsApp works well over slow and intermittent internet connections, customers can chat with Ms Pepper without worrying about being in a good network area.

At a time when travellers are seeking extensive support from airline companies with minimum physical intervention to avoid COVID-19, Ms Pepper takes you through a seamless customer service experience to resolve queries related to travel guidelines among others through a simple conversation on one of the most preferred messaging platforms at the click of a button.

She also offers the functionality of connecting customers with a dedicated Customer Service Agent in case she is not able to help out with the desired solution to the query raised by the customer, thus ensuring impeccable and efficient customer service.

Debojo Maharshi
Debojo Maharshi

Debojo Maharshi, Chief Marketing Officer, SpiceJet said, “With Ms Pepper, we have tried to cater to all the important queries of our passengers who would otherwise call us or visit our website for resolution and have made the process completely hassle-free. Our latest offering would help passengers not only save time and energy and get instant resolution to their queries but also access all the important information about their bookings at their fingertips. We hope to see Ms Pepper winning hearts as our passengers embrace this new digital leap of ours.”  

Well, like every woman on this planet, Ms Pepper loves the makeover too. As part of its second phase of the launch, a version 2.0 of Ms Pepper will provide additional information such as state-wise health protocols, requirements of e-pass/registration of different states, flight status modules, and details on boarding gate. Ask her about the airline’s add-on services including SpiceMax, You 1st (services like priority check-in, preferred boarding and bag out service), COVID insurance and booking of extra seats and full row by passengers. You name it and she will have it.

Tags: Debojo Maharshi SpiceJetSpiceJet introduces Ms Pepper

Related Posts

Idemitsu revamps its brand Identity with new Logo
Brand Stories

Idemitsu revamps its brand Identity with new Logo

by Editorial
April 15, 2021
0

New Delhi: Idemitsu, one of the leading manufacturers and suppliers of high-performance lubricants In the Indian Automotive & Industrial segment,...

Read more
KamdhenuLimited Signs Preity G Zinta as Brand Ambassador for its Decorative Paints Business
Featured

Kamdhenu Limited Signs Preity G Zinta as Brand Ambassador for its Decorative Paints Business

by Editorial
April 15, 2021
0

Mumbai: Kamdhenu Limited, a leading player in branded TMT bars and in the decorative paints segment, has signed ace Bollywood...

Read more
Television ad volumes in the All India market grew by 28 percent in 2020: TAM- Medianews4u South Side Story Decoded Report

Television ad volumes in the All India market grew by 28 percent in 2020: TAM- Medianews4u South Side Story Decoded Report

April 12, 2021
Ad Volumes of Education sector on Television grew by 23% during Jan-Mar’21* compared to same period in previous year

Ad Volumes of Education sector on Television grew by 23% during Jan-Mar’21* compared to same period in previous year

April 10, 2021
Zoho’s Sridhar Vembu, Amazon Prime’s Gaurav Gandhi honoured as GameChangers of 2020

Zoho’s Sridhar Vembu, Amazon Prime’s Gaurav Gandhi honoured as GameChangers of 2020

April 10, 2021
TAM- Medianews4u South Side Story Decoded Report: 1800+ advertisers registered positive growth in advertising during the unlockdown period

TAM- Medianews4u South Side Story Decoded Report: 1800+ advertisers registered positive growth in advertising during the unlockdown period

April 10, 2021
LV Krishnan, CEO, TAM Media Research

Digital spend has increased from 13% to 21% in the South Indian Market, LV Krishnan, CEO, TAM Media Research

April 9, 2021
The biggest tool in animation that we have is that we are the only channel available in 8 regional languages: Leena Lele Dutta - Sony Pictures Networks India

The biggest tool in animation that we have is that we are the only channel available in 8 regional languages: Leena Lele Dutta, Sony Pictures Networks India

April 9, 2021

Subscribe to Newsletters

Trending

Star Vijay to telecast the Grand Finale of Cook With Comali Season 2 on 14 th April
Featured

Star Vijay to telecast the Grand Finale of Cook With Comali Season 2 on 14th April

by Editorial
April 12, 2021
0

Chennai: Star Vijay is all set to air the Grand Finale of  its popular nonfiction show 'Cook with Comali Season...

Asianet unveils special content line up for Vishu 2021

Asianet unveils special content line up for Vishu 2021

April 12, 2021
K. Madhavan named President, The Walt Disney Company India and Star India

K. Madhavan named President, The Walt Disney Company India and Star India

April 14, 2021
Kooku OTT App launches new web series ‘Lolita PG House’

Kooku OTT App launches new web series ‘Lolita PG House’

April 2, 2021
Zee Cinema to premiere ‘Rishtey: A Grand Celebration’ on 21st March

Zee Cinema to premiere ‘Rishtey: A Grand Celebration’ on 21st March

March 20, 2021

Contact Us :

UPLIFT MEDIANEWS4U DIGITAL PVT LTD

No. 82, Aram Nagar 2, JP Road

Versova, Andheri West

Mumbai – 400061

Umanath.V
+91-99400-17868
umanath@medianews4u.com

© 2019 medianews4u.com

No Result
View All Result
  • Media
    • Exclusive
    • Buzz
    • Movers & Shakers
    • Events
    • International
  • Download TSS 2021
  • Television
  • Advertising
    • PR
    • Mobile/Digital
      • Marketing
  • Radio
  • OTT
  • Print
  • Cable & DTH
  • Brand Stories
  • Leaderspeak
  • STRAIGHT TALK
  • My Column

© 2021 JNews - Premium WordPress news & magazine theme by Jegtheme.