Netcore Cloud, a SaaS company specialising in customer communication, engagement, and retention, has been onboarded by the Caller ID and Spam blocking service, Truecaller.
The partnership will see the integration of Netcore Cloud’s Contextual Nudges & Walkthroughs, a feature that provides customized navigators to ensure users are not lost in the mobile app.
Ramesh Srinivasan, CEO – India Business, Netcore Cloud, “Our Contextual Nudge & Walkthroughs have been gaining immense popularity among brands as they look to provide hassle-free experience to customers in their buying journey. We are confident that Truecaller users will witness further value in their app experience as a result. Furthermore, our No-Code Product Experience platform will help them save valuable developer hours.”
Raj Mukherjee, Head of Global CRM, Truecaller, “We are excited to partner with Netcore Cloud to strengthen our customer engagement. Communication with consumers needs to happen at the right frequency, right time, with the right message, and in the right context. We believe our collaboration with Netcore Cloud will help us achieve this by providing customers a seamless in-app experience that will be easy and context-aware; we are expecting lift in usage and retention through this.”