Bengaluru: Amazon India has announced plans to invest over INR 2,800 crore (approximately USD 300 million) to strengthen associate safety, health, and financial wellbeing, while further expanding and upgrading its pan-India operations network.
The investment forms part of the company’s broader commitment to invest more than USD 35 billion in India by 2030, with a focus on business expansion and three strategic pillars—AI-driven digitisation, export growth, and job creation. Amazon said it will continue to scale both its core and quick commerce footprint to enable faster and more reliable deliveries across the country.
This builds on the company’s INR 2,000 crore investment in 2025, which led to the launch of 17 new fulfilment centres, six sortation centres, and 75 last-mile delivery stations. The company also expanded its quick commerce offering, Amazon Now, to over 300 micro-fulfilment centres across key cities.
Commenting on the development, Abhinav Singh, VP – Operations, Amazon India and Australia, said, “Since launching Amazon.in in 2013, we have built one of India’s safest, fastest, and most reliable operations networks, serving customers across every serviceable pin code in the country. At the heart of this network are our people, and we remain committed to raising the bar on associate safety, health, and financial wellbeing. This year, we are investing over INR 2800 crore (~USD 300 million) to further strengthen these efforts, while continuing to scale our operations network and advance the technology that enables faster, safer, and more reliable deliveries for customers. Our initiatives also align with national priorities such as Ayushman Bharat and Pradhan Mantri Jan Dhan Yojana, helping expand access to healthcare and financial inclusion for our associates.”
As part of its 2026 roadmap, Amazon will expand associate-focused initiatives including Project Ashray, which offers air-conditioned rest facilities for delivery associates, and Sushruta, a health and wellness programme for long-haul truck drivers and their families. The company will also conduct nationwide medical camps to improve access to preventive healthcare.
In addition, Amazon plans to enhance medical and accident insurance coverage and extend financial inclusion initiatives through its Samriddhi programme, enabling access to government schemes such as Ayushman Bharat Health Account and Pradhan Mantri Jan Arogya Yojana for tens of thousands of associates and over 200,000 community members.
The company will also continue to support education through the Pratidhi scholarship and mentorship programme, which provides financial aid and guidance to associates’ children, including those with disabilities.
On the infrastructure front, Amazon will invest in expanding and upgrading its fulfilment, sortation, and delivery network across India, particularly in tier 2 and tier 3 markets. The company also plans to more than double the footprint of Amazon Now in cities where it currently operates, while expanding into new locations.
Amazon said it will continue to invest in advanced technologies, including artificial intelligence and machine learning, to enhance operational efficiency and safety. This includes tools to improve on-road safety, optimise route planning, and ensure more equitable workload distribution for delivery associates, alongside upgrades to its driver app for better navigation and earnings transparency.
With these investments, Amazon aims to further strengthen its operations network while reinforcing its commitment to associate wellbeing, technology-led innovation, and inclusive growth across its ecosystem in India.
